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Unable to avoid wasting/add or open tasks from Trimble Join on iPad – SketchUp for iPad


I’m experiencing a difficulty with Trimble Join on SketchUp for iPad. Particularly, I’m unable to avoid wasting/add regionally saved tasks to Trimble Join or open tasks from Trimble Join. Each time I attempt to save a mission, I obtain an error message that claims “Save Error – There was an error whereas attempting to avoid wasting.”

Extra Data:

  • I’ve a steady web connection.
  • I attempted saving and opening a number of completely different tasks and it didn’t work with any of them.
  • Surprisingly, the app accurately reveals all of my tasks on Trimble Join and updates any modifications I make from my PC.
  • I’ve tried deleting and reinstalling the SketchUp app, with no success at resolving the difficulty.
  • I attempted recreating the identical steps on SketchUp for Internet on my PC (related to the identical community), and it labored simply high-quality. So the issue appears to be with the iPad app solely.

Have you ever tried restarting the iPad?
By saving a mission, you imply saving the mannequin regionally in information on the iPad or to a Challenge that’s hosted on Trimble Join?

Sure, I’ve tried restarting the iPad proper after I reinstalled the app, however sadly that didn’t resolve the difficulty.

By saving a mission I mant saving the mannequin regionally in information on the iPad.

Fashions hosted on Trimble Join must be downloaded first on the iPad (click on on the three dots)
Then, they need to be in a folder named ‘On my iPad > Sketchup

Hello. Im having similar challenge.
Additionally utilizing the iOS app on IPad Professional. Newest replace. Simply restarted the iPad and reinstalled the app.
I can’t work together in any respect with my information within the Trimble Join tab. I can see that clicking on the tree dots beside the file is registered as a result of the flip darkish gray (from white) however nothing occur. No drop down menu or something. Usually I’m capable of work on the file instantly from the Trimble Join however now the part is unresponsive.



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Similar right here. Drawback arrived instantly after the newest auto IOS replace 16.4.1 (a).

I’m having the identical challenge, I can’t open already created fashions from Trimble join.

I reached out to SketchUp they usually instructed me verify this discussion board.

I’m experiencing the identical precise challenge. Hopefully they deal with it quickly

Hello, evidently this subject wasn’t be taken care of correctly, regardless of there are lots of folks complaining about the identical challenge. My Sketchup for iPad stopped working with the identical issues as described above. Recordsdata on Trimble Join proven, however none of them are editable. The three dots, when hovering, displaying “Extra” as normal however no popup menu when it’s clicked. Troubleshoot steps made:

  • Shut and reopen Sketchup for iPad app
  • Restart iPad
  • Uninstall and reinstall Sketchup for iPad app

My iPad didn’t even been up to date to the most recent iOS

Machine data: iPad Professional 12,9” – iPadOS 16.1 (20B82)
Loads of inside cupboard space in addition to iCloud storage

The one factor that works quickly is to make use of Safari and log in to Sketchup Internet and obtain the skp file to edit instantly (regionally) on iPad. Nevertheless, publishing to Trimble Join doesn’t work both.

My work is on the development and I’ve to make drawing on web site, I paid for the merchandise and couldn’t use it and hopefully somebody from the group is variety sufficient to simply have a look or tell us if there may be some issues and the way lengthy ought to we wait.

Hello. I additionally am experiencing this on iPhone model since newest replace. Have been capable of view fashions in Trimble Join with out challenge earlier than replace. Hope it may be mounted.

It appeared that we have been deserted…? I’ve tried each doable circumstances to troubleshot this challenge. Nevertheless, what I’ve discovered thus far:

  • Clicking on Trimble join icon convey me checklist of tasks created and hosted on cloud as normal
  • Nevertheless, can’t edit or delete tasks (clicking on three dots brings no popup menu)
  • Can create new mission. Nevertheless, as said above, nothing might be completed with it
  • Create new sketchup mannequin and save, give me error as beneath

I hope somebody from the group may have a look and no less than tell us that you just care… One would possibly assume what‘s the issue once I nonetheless can use Sketchup Internet or desktop, however strive it as soon as – convey the laptop computer in your hand whereas the opposite hand maintain the mouse drawing at development web site…

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