Hiya, I’ve SketchUp enabled in our area and when scholar goes and attempt to use it they get prompted with “Sign up with Google” after which they settle for the permissions after which they get looped again to the check in once more. They by no means get in this system. Any concepts on why that is taking place? Do we’d like our area whitelisted in your finish to have the ability to login?
Thanks
Warren
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Hiya
Simply checking if I might get some help with the please @Steve_Ketchup
Thanks
Hello @warren83, thanks for the submit. I’m blissful to confirm if you’re already within the database and add you if you’re not.
All I want from you with a purpose to add you is the area you need to add and a hyperlink to a web site out of your college. I can virtually all the time discover the whole lot I want with simply these two items of knowledge and get you added straight away.
In case you are already within the database, I’m blissful to test issues for typos and ping the servers to verify the whole lot is so as too. Simply let me know what area to test and I’ll get proper on it.
Hiya @CaseyG
Thanks for the reply again. Our area is wbsd-schools.org and our webpage is https://west-bend.k12.wi.us/
Thanks
Warren
Hiya @CaseyG
Simply checking when you have been capable of whitelist our area.
Thanks
Warren
Hello @warren83, I can verify that you’re all set as of some minutes in the past. Simply make sure that to undergo all of the deployment steps rigorously as an improper deployment may cause points when college students try to log in that might not be obvious at first. If you happen to do run into points, please let me know so we will begin trying right into a repair for no matter points you could be seeing.
I hope your college students have a variety of enjoyable studying SketchUp!
Hello @CaseyG
Thanks we at the moment are in! We at the moment are having a difficulty after we click on “Curriculum” on the left panel. After we click on that we get a frowny face image in the correct facet of this system and nothing reveals.
Thanks
Warren
I simply ran a fast check and noticed the identical concern you reported in your submit. I’ll see what I can do to determine what the difficulty is and tips on how to repair it. Whereas it isn’t excellent, it is best to nonetheless be capable to entry the movies from this web page: SketchUp for Faculties 2021 – Curriculum – In App | SketchUp
I’ll message the remainder of the crew and see if there are some other fast fixes I can get for you whereas I look into the error.
Replace 1/5/2023 9:54 MST
The issue has been recognized on our finish and we’re engaged on a repair. It might take a while although so please bear with us as we work on it.
Replace 1/6/2023 9:30 MST
We’re conscious the difficulty remains to be ongoing and are nonetheless engaged on a repair. Sorry for the inconvenience. As quickly as I’ve an replace I’ll replace the submit once more.
Replace 1/10/2023 9:00 MST
Repair has been deployed. Please let me know if you’re nonetheless seeing the difficulty with the curriculum.
Hello, My title is Patrick. My college students began having an identical downside in mid December 2022. We had not had this hassle earlier than, however at the moment we discovered about 8 of my 16 college students we not capable of open SketchUp to submit their closing tasks in our class. I simply began with a brand new group yesterday and had them attempt to log in and a lot of the 16 college students couldn’t log in. Is that this one thing you may assist me with? Thanks.
Area: @wtschools.org
Web site: https://www.wtschools.org/
Hiya, my title is María José and I’ve the identical downside, I can run this system however my college students can’t.
We’re all utilizing the identical area (@iesmigueldemolinos.es)
Thanks.
Area: @iesmigueldemolinos.es
Web site: https://www.iesmigueldemolinos.es/
Hello @pferrante, Hello @mjblecua, thanks for the posts and thanks for together with all the data I want in your posts. That saves me a variety of time.
I’ve added you each to the database so you might be all set to deploy the app when you have not already performed so. Simply ensure you observe all of the steps outlined as you deploy the app to keep away from any points afterward as improper deployment may cause points equivalent to what you might be seeing now.
CaseyG,
Thanks. If we had already deployed the app just a few years in the past, ought to we deploy it once more, or ought to the repair be computerized?
Hello @pferrante and sorry I missed your query. the repair needs to be computerized so if you’re nonetheless seeing points we could have to troubleshoot a bit to seek out the difficulty. Are you up and working or are you continue to seeing a difficulty?
Hello @CaseyG unsure however i’m unable to entry edu kind m365 tenant. Perhaps our area must be whitelisted ? grandlebrun.com
Thanx quite a bit.
Hiya @CaseyG ,
I’m Nestor and my college has the identical downside as described above.
Our college is Jesuites Educacio and the web site is https://www.fje.edu
I’d respect when you can add us to the whitelist as a result of we get right into a loop as soon as we log in with Google/Microsoft.
Thanks you
Hiya Casey. I can’t determine this out. There is no such thing as a constant entry. Some college students are capable of open SketchUp for Faculties sooner or later, however the subsequent day the SketchUp emblem spins and by no means opens. We strive eradicating all cookies, restarting Chromebooks, updating to the newest model of Chrome (presently 102.0.5005.75). The scholar Chromebooks are 32-bit Dells or HPs and have been capable of entry SketchUp previously. Often we had a scholar or two that had hassle, but it surely normally resolved itself. For the scholars that do acquire entry, it’s gradual to load, however does after about one minute. Our IT division mentioned they accessed the app info on their finish and checked just a few extra packing containers for SketchUp, however nothing appeared to vary. Yesterday, I had about 6 college students of 15 who by no means gained entry. Any concepts?
Hello everybody. I’ll do my finest to resolve the whole lot in a single submit.
First up, @Referent, I’ll get you added proper now. Thanks for linking your web site in your submit, that made discovering all the data quite a bit simpler for me and saved me a while.
As for you @nestor.maldonado, I’m blissful so as to add you to the database too, however I used to be unsure what your area is. If it’s the similar as your web site I can add it no downside with none extra info as I already discovered the whole lot I want on the web site you linked so thanks for linking it.
Lastly as for you @pferrante I truthfully am unsure what could be inflicting it. I’ll ask just a few individuals and see what I can flip up. Our normal first step is to clear the cache and cookies on the pc that has the difficulty to see if that helps in any respect. In fact it isn’t all the time step one however if you wish to strive that whereas I look into issues it could get you up and working sooner.
Thanks Casey. Sure it’s the identical area as our web site.
Tysm
El El mié, 25 ene 2023 a las 19:38, Casey Grothus through SketchUp Discussion board <notifications@sketchup.discoursemail.com> escribió:
Thanks for the verification @nestor.maldonado. I’ll get you added to the database now. Try to be all set to deploy the app by the point this submit is dwell. Simply make sure that to not skip any steps as that may trigger points afterward that may not seem at first.
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@CaseyG I’m new to right here and getting our group to entry this. I can log in with my admin account to our 365 schooling account however my common customers aren’t capable of acquire entry to it. It says that the admin wants to permit entry however I’ve given consent. Any assist?
area: @pioneershess.org
web site: www.pioneershess.org
