To fly a DJI drone, both together with your smartphone linked to the distant controller or with the clever RC and a display, you could have a particular DJI app to speak with the drone, obtain stay photos, and alter settings.
Generally, issues don’t go in keeping with plan, and your DJI App might not work as anticipated.
Now we have created an final information that will help you troubleshoot why your DJI app is just not working and potential options.
Prime Drone Programs
DJI app not working
DJI has created a number of apps to speak with the drone out of your cell phone, corresponding to DJI Fly and DJI GO 4.
You in all probability received’t have the ability to fly your DJI drone with out such an app. In the event you do, you received’t see any stay transmission, use any drone operate, and benefit from the drone flying expertise.
Essentially the most frequent causes of your DJI app not working are an outdated model, an previous working system, and your telephone being below minimal necessities.
Most of those points consequence from common updates to the telephone working system or the DJI app. What works right this moment properly doesn’t imply it’ll additionally work tomorrow.
In practically all instances, DJI is chargeable for creating additional updates to repair these points and listening to prospects with issues with their apps on completely different gadgets.
When you have the DJI RC or DJI RC Professional, these have an built-in display with an working system put in (Android) that already comes with a preinstalled DJI Fly app.
The possibilities for these apps to not work are slim, however it may occur.
DJI’s foremost precedence is to assist its distant controller merchandise, such because the DJI RC and DJI RC Professional.
That’s why it might be uncommon for the DJI Fly app to have points working on these controllers.
If it’s important to join your cell phone to the distant controller, your telephone is chargeable for receiving and transmitting knowledge to the drone, and the DJI App might or might not operate relying on many elements.
DJI app not engaged on Android
First, let’s see in case your DJI Fly app or DJI GO 4 is appropriate together with your Android telephone.
In line with the most recent DJI info, the DJI Fly app is appropriate with the next Android telephones:
- Samsung: Galaxy S21, Galaxy S20, Galaxy S10+, Galaxy S10, Galaxy Note20, Galaxy Note10+, Galaxy Note9
- HUAWEI: Mate 40 Professional, Mate 30 Professional, HUAWEI P40 Professional, P30 Professional, P30
- Xiaomi: Mi 11, Mi 10, Mi MIX 4
- Different Android Telephones: Redmi Notice 10, OPPO Discover X3, Reno 4, Vivo NEX 3, OnePlus 9 Professional, OnePlus 9, Pixel 6, 4, 3 XL, Honor 50 Professional
All of the above cellphones ought to have Android 6.0 or above put in.
DJI GO 4 ought to be appropriate with additionally the next Android telephones (on prime of those appropriate with the DJI Fly app):
- Samsung: S9+, S9, S8+, S7, S7 Edge, S6, S6 Edge, Notice 8
- Huawei: P20 Professional, P20, P10 Plus, P10, Mate 10 Professional, Mate 10, Mate 9 Professional, Mate 9, Mate 8
- Honor: Honor 10, Honor 9
- Different Android Telephones: Google Pixel 2XL, OnePlus 6, OnePlus 5T, Vivo X20, Vivo X9, OPPO Discover X, OPPO R15, OPPO R11, Mi Combine 2S, Combine 2, Mi 8, Mi 6, Redmi Notice 5
DJI GO 4 would require the above gadgets to have an Android model of 5.0 or above.
In case your system is just not listed above and your DJI Fly or DJI GO 4 app doesn’t work, freezes, and has completely different points, the more than likely cause is that your cell phone is just not appropriate with these apps.
It doesn’t imply that you simply received’t have the ability to set up the DJI Fly or DJI GO 4 apps on any gadgets apart from those talked about; it implies that DJI doesn’t formally assist them, and there’s an opportunity you should have points.
One other factor to say is that the telephones appropriate with the DJI Fly app require Android 6.0 and past to work, which can apply to the app model 1.7.0.
As writing this text, the most recent app model is 1.10.6, which would require the Android working system above model 7.0.
For DJI GO 4, the present model additionally helps Android telephones with model 5.0 and above.
One other widespread difficulty with Android telephones is that the app received’t set up when downloading from Google Play, as this isn’t supported since 2021. There are answers for this.
In the event you get the error “app not put in,” strive downloading the APK to your Android system from the official web site: DJI Fly App APK or DJI GO 4 APK.
An alternate is downloading the DJI app from the Galaxy Retailer (for Samsung telephones).
Within the meantime, let’s troubleshoot completely different points for particular telephones and see what else we are able to do to make the DJI app work.
» MORE: DJI Fly App for Android (Learn This Earlier than Downloading)
DJI app not engaged on Samsung
Final 12 months, many Samsung telephones had points working the DJI Fly app, and DJI GO 4.
Though many of the issues with these apps, together with compatibility and connectivity, have been resolved, if you happen to nonetheless encounter issues together with your Samsung cell phone, let’s see what you are able to do.
First, test the above part to find out in case your Samsung telephone is appropriate with DJI Fly or GO 4.
If not, you can’t do a lot, however DJI typically provides extra appropriate telephones to their DJI app record.
You’ll be able to check with but a distinct cell system than the one you might have and see if the difficulty is expounded to your Samsung cell system.
The second factor is guaranteeing your Samsung telephone runs the most recent Android model.
Though earlier variations of Android might assist DJI apps, there may very well be huge incompatibilities with freezing and crashing.
When you have put in the app and it randomly crashes while you attempt to run it, delete the app cache. For DJI Fly, go to profile > settings > clear cache.
There isn’t a assure it will repair your points with the DJI app, however it’s a begin.
Additionally, enable all permission after beginning your DJI app for the primary time. In the event you block the app permissions, it could not operate correctly.
In the event you nonetheless can’t get it working after each try to put in or run the DJI app in your Samsung telephone, it’s a DJI difficulty. You’ll have to attend to your system to develop into appropriate.
DJI Fly display freezing on Samsung S21 and S22 Extremely
The Samsung telephones with essentially the most points with the DJI Fly app are the Samsung S21 Extremely and Samsung S22 Extremely.
Many drone pilots switched to utilizing cheaper and earlier Android telephones when the problems with S21 and S22 Extremely began to seem within the app.
One difficulty that might set off such incompatibilities and freezes is updating your S21 or S22 Extremely to the most recent Android model, making the app incompatible with these telephones.
On this case, replace them or delete the app out of your Samsung telephone and obtain the most recent APK model from the official DJI web site: DJI Fly App.
A standard difficulty with the S21 and S22 Extremely is while you attempt to file when flying the drone with the DJI Fly App and the display freezes randomly or when making an attempt to file together with your drone digicam.
This primarily impacts Samsung telephones with the Exynos processor. If this occurs to you while you’re flying your drone, please don’t panic.
The return-to-home operate ought to work as anticipated (in addition to different capabilities), however it’s possible you’ll not have a stay picture. Attempt to cease recording and see if you happen to regain the stay transmission in your Samsung telephone.
You’ll be able to drop the decision and framerate as a short lived repair and see which one works.
The primary difficulty comes with the DJI Fly app, which must be up to date to the most recent model for bug fixes.
As of this writing, please be aware that these two cellphones are NOT totally appropriate with the DJI Fly App, in keeping with DJI. This is a matter that must be solved by DJI.
The Samsung S21 (customary) is appropriate with the DJI Fly app however not the Extremely model. The S22+ and Extremely are additionally not appropriate.
The display freezes on S21 and S22 Extremely may also be triggered when utilizing the follow-me characteristic in your DJI drone, monitoring objects, utilizing waypoints, or performing different capabilities, on prime of recording in excessive resolutions and framerate together with your Samsung telephone.
If nothing works and you can’t use your drone together with your DJI Fly app, take into account downloading and utilizing a third-party app like Litchi.
DJI app not engaged on iPhone
iPhones proved extra dependable when utilizing the DJI Fly app and DJI GO 4 with fewer compatibility points than some Android telephones.
Nonetheless, there may very well be points even with iPhones, and the most typical is for the app to stop unexpectedly or freeze.
Are these apps appropriate together with your iPhone? Let’s have a look.
- The DJI Fly App is appropriate with ALL iPhones from iPhone 8 and newer; nevertheless, your iPhone should have iOS 11.0 or above.
- The DJI GO 4 is appropriate with a broader vary of iPhones, from iPhone 6 and iPhone SE to newer; this App additionally formally helps a number of iPads.
In case your iPhone is appropriate with the DJI Fly app or DJI GO 4, observe these steps to see if it fixes your difficulty.
- Replace your iOS to the most recent model. Older iPhones are restricted from updating to the most recent iOS model as a result of these received’t technically assist that iOS.
- Clear the app cache. Open the DJI Fly app and go to Profile > Settings > Clear Cache > Clear App Cache. On DJI GO 4, go to “Me” > faucet the setting button from the highest proper nook > Clear Cache.
- In case your app doesn’t begin or crashes when it begins, strive deleting the DJI app and downloading once more from the App Retailer. Alternatively, you may obtain the DJI Fly app or DJI GO 4 immediately from the official web site.
- If all these points are new after a DJI app replace or iOS replace, you may watch for a brand new replace to repair these points if rolling again to a earlier model is just not an choice.
- Lastly, you probably have points with any of those apps while you fly your drone, be sure that your DJI app, the drone, the battery, and the distant controller are all up to date to the most recent model.
One other widespread difficulty with a number of older iPhones is that the app freezes, principally when the iPhone is out of sources to make use of the app.
Examine that no background apps are working in your iPhone.
The commonest DJI app issues
Here’s a record of the most typical points throughout DJI apps.
- The app doesn’t set up on a tool: Your system is incompatible with the app, or you might have restrictions that won’t can help you set up the DJI app.
- The app is put in however working poorly: You is perhaps restricted o sources, particularly you probably have a less expensive Android telephone with many apps and packages put in (and working within the background).
- The app was working superb however now has points: Essentially the most possible trigger is the app or an working system replace, which is a bug to be mounted by DJI.
- Video sign losses when utilizing Samsung Galaxy 21 or 22 Extremely: These telephones will not be formally supported by most DJI apps. In the event you lose the video sign when recording, lower the decision and framerate.
- The app quits unexpectedly: This happens due to incompatibilities together with your cell phone, both after an replace or a battle with one other app.
The DJI Fly app – Issues and options
The DJI Fly app operates with the Mavic 3 collection, Mini 2 SE, Mini 3 collection, DJI FPV, and Avata.
Nonetheless, you may’t use these drones if the app stops working.
Freezes and failure after an Android replace
The DJI Fly app might fail to launch or crash and freeze after an app replace on an Android system.
This can be a widespread difficulty attributable to a corrupted model of the app.
GAVINHR, a YouTuber, explains this intimately and has helped many drone pilots by itemizing all of the DJI Fly app variations on his Google Drive.
If this occurs to you, use his hyperlink to obtain and set up the earlier app model that used to work in your Android telephone.
The DJI Fly app doesn’t work after an iOS replace
This difficulty is rarer, however when updating iOS, incompatibilities might come up with the DJI Fly app.
The app is at present secure with iOS 16.5.1, however not DJI Digital Flight, which conflicted with all DJI Goggles after iOS replace 16.4.
The identical factor can occur at any time with the DJI Fly app.
You can’t do a lot, as you can’t formally roll again to an earlier model.
Nonetheless, it’s an excellent follow to attend for a minimum of a few days earlier than updating your iPhone to the most recent iOS model and test the DJI discussion board for any complaints in regards to the incompatibility of the DJI Fly app after the replace.
The DJI Fly App doesn’t work on a more recent telephone
DJI has to fastidiously make the DJI Fly app appropriate with new telephones from Apple and Android.
If the telephone is just not listed within the appropriate record, it ought to be solely a matter of time till DJI fixes this and makes this app appropriate.
The DJI Fly app received’t set up on an Android System (APK)
Once you obtain the APK file from the official web site or elsewhere to your Android system, you could set up it manually.
In the event you haven’t set permissions to your cell phone to put in third-party apps, the DJI Fly app will fail to put in.
You’ll be able to manually set up it by opening the file supervisor in your Android telephone and going to downloads. Then faucet on the APK and observe the instructions to allow permissions to put in unknown apps.
The DJI Fly app received’t set up any firmware updates on my drone
In the event you’re having a tough time updating firmware, observe these steps.
- Guarantee your drone battery (in addition to the distant controller) is sufficiently charged and has over 50 % battery.
- Flip in your drone and distant controller.
- Guarantee these are linked efficiently.
- Examine that you’ve got an excellent web connection to obtain the firmware. Use your own home Wi-Fi connection, not 4G, to obtain and set up the firmware.
In the event you nonetheless fail to obtain and set up your drone firmware replace by way of the DJI Fly app, the rationale may very well be that the servers are down or in upkeep.
One various is to make use of the DJI Assistant 2 (or the best one to your drone), join the drone to your laptop, and replace the firmware this fashion.
» MORE: DJI Fly App Appropriate Gadgets (& Troubleshooting)
The DJI Fly app yaw rotation velocity and smoothness settings aren’t saving
In some cases, while you regulate your drone’s yaw rotation velocity and smoothness, these settings aren’t saved.
With many drones and gadgets, the yaw rotation is about terribly from the manufacturing facility and, many instances, is just too gradual, notably in cine mode. That makes the drone virtually unusable for capturing cinematic content material.
It seems this difficulty persists with some incompatible Android telephones. The app is just not optimized, which might trigger the issue.
The very first thing to do is use one other system with DJI Fly app and see if this protects the yaw rotation setting.
If it does, then the difficulty is expounded to your cell phone not being correctly optimized. Solely a DJI replace might repair this.
DJI Fly app is just not putting in (Android 12 gadgets)
The Android 12 was launched in late 2021, and ever since pilots upgraded to this Android model, they’ve had issues with the DJI Fly app, which immediately crashes upon opening.
In the event you lately up to date your Android telephone to Model 12, there are some things you are able to do to get the DJI app working.
- Go to Profile > Settings > Clear Cache > Clear App Cache.
- If the DJI Fly app doesn’t open, strive deleting it and reinstalling it as an APK (newest model) from the DJI web site: DJI Fly app.
- If nonetheless, this doesn’t work, replace your Android telephone previous Model 12 or roll again to the earlier model if potential, then reinstall the DJI Fly app.
A 12 months in the past, DJI launched model 1.5.1 (2025) for the DJI Fly app, which additionally fixes the problems with Android 12.
I like to recommend watching the next video if you happen to nonetheless have points and updating to a different Android model is unimaginable or if the most recent DJI Fly app model has issues.
DJI Fly app is just not responding or working too gradual
When your DJI Fly app is just not responding after you open it or is working too gradual, this has to do together with your cell phone not having sufficient sources out there.
The DJI Fly app is just not a resource-hungry app as many pilots suppose.
Nonetheless, you probably have a less expensive Android telephone and the app is unresponsive, allocate sources to the app by closing all different packages in your telephone and background duties.
One more reason your app is working gradual may very well be that your telephone reminiscence is full, which tends to have an effect on sources allotted to a particular utility, or you can have a virus in your Android system.
If nothing works, save all of your information and carry out a manufacturing facility reset in your Android telephone.
DJI Fly app connectivity points
There may very well be a couple of explanation why the DJI Fly app has connectivity points with the distant controller or your drone.
If the telephone doesn’t connect with the distant controller when on, the cable may very well be broken.
When you have a spare cable (or telephone), strive connecting these and see if it makes a distinction.
If the telephone with the DJI Fly app does connect with the controller, however you don’t obtain a picture out of your drone, there are a couple of steps to troubleshoot this.
- Guarantee your drone firmware, battery, and distant controller are updated.
- Pair the gadgets efficiently.
- In the event you received a brand new drone and this doesn’t join with DJI Fly app, ensure that the drone is appropriate with this app and never with DJI GO or DJI GO 4.
- Do you might have connectivity points together with your DJI Fly app after an app replace? Empty the cache or revert to a earlier DJI Fly app model that used to work properly.
- When you have connectivity points together with your DJI Fly app after a drone crash or restore, it more than likely has one thing to do with the drone’s {hardware}.
» MORE: DJI Drone Not Connecting? (9 Methods to Repair It)
DJI Fly app black display within the digicam view
Seeing a black display within the digicam view when making an attempt to fly your drone with the DJI Fly app is one other widespread difficulty, particularly with some Android telephones and app variations.
Many points could cause this, from the firmware replace in your drone, a DJI fly app replace, Android 12 points, and the widespread issues with Samsung Galaxy S21 and S22 Extremely we talked about earlier.
Let’s take these by one and see what we are able to do that will help you restore the stay picture in your DJI Fly app.
- If this difficulty occurs with a Samsung Galaxy S21 and S22 Extremely, it’s as a result of these telephones will not be appropriate with the DJI Fly app.
Though you may set up the app, one widespread difficulty is having a black display when recording or utilizing completely different capabilities.
Attempt to decrease the recording decision. Look ahead to these cellphones to develop into appropriate with the DJI Fly app. Alternatively, use Litchi.
- In case your app begins, however you don’t get a stay picture after updating to Android 12 or a software program replace, attempt to replace the Android to a distinct model or set up a appropriate model of the DJI Fly app.
One more reason you will get a black display is because of a firmware replace.
You could possibly roll again to a earlier firmware model utilizing the proper DJI Assistant software program in your laptop. Join the drone and roll again to an earlier model.
Yet one more easy answer if you happen to immediately get a black display as an alternative of a stay picture is reinstalling the app or rolling again/updating to a different model. Generally this could repair the difficulty.
- In the event you manually regulate the shutter velocity (as an illustration, to 1/8000), that is too brief for any gentle to come back via the digicam sensor, making it appear as if a black display. Enhance the shutter velocity.
- Join the distant controller to the drone. That is one more widespread difficulty the place you see a black display as an alternative of a stay picture.
Do you know that the connection cable between your cell phone and distant controller could be the offender?
Please test that your cable is just not broken and that each one the connector blades of the USB are current.
Notifications within the DJI Fly app seem and disappear too rapidly
In lots of situations with DJI Fly and DJI GO 4, some notifications disappear too rapidly, not permitting sufficient time for the pilot to test what occurred.
Quick-time triggers principally provoke this.
Sadly, there’s no method to lengthen the notification time, and though some notifications which can be repeatedly lively (e.g., excessive wind) stay there, if you happen to typically get short-timed notifications, right here’s what you are able to do.
- You’ll be able to test your flight log to your drone after touchdown it and discover out what experiences you missed
- Alternatively, file your cell phone display when flying, rewatch the video, pause on the notification body, and see what it’s that about.
DJI Fly app received’t change ISO
There’s both a bug or restriction from the DJI Fly app the place for some cause, you can’t manually regulate the ISO, though you’ll be able to change all the opposite digicam settings manually.
This occurs particularly in case your digicam is about to shoot in D-Log and you’ve got the Coloration Show Help choice activated.
When you disable the Coloration Show Help, it’s best to have the ability to regulate the ISO manually.
If this doesn’t work, change to Regular Mode from D-Log and see if you happen to can regulate the ISO.
The above answer ought to clear up the ISO downside. Nonetheless, if it doesn’t work, reset the digicam settings in DJI Fly.
DJI GO 4 App – Issues and their options
The DJI GO 4 app is used for some older variations of drones however continues to be supported by DJI with common updates, optimization, and assist.
Nonetheless, identical as with the DJI Fly app, DJI GO 4 might have points. Let’s assessment them and their fixes.
The DJI GO 4 App crashes and freezes after updating cell phone
After updating the telephone working system, whether or not Android or iPhone, you’ll have incompatibilities between the brand new OS model and the DJI GO 4 app.
On this situation, you may solely use one other (non-updated cell system) with the app or wait for an additional model launch, which can take some time.
Within the meantime, search for third-party apps to interchange DJI GO 4 as a short lived various till DJI solves the present difficulty.
The DJI GO 4 App crashes and freezes after updating the appliance
There’s an incompatibility between the app and the working system, or the DJI GO 4 app has bugs after the replace.
You’ll be able to downgrade by putting in an earlier model of the APK on Android.
DJI GO 4 app won’t open
DJI GO 4 might not open on completely different telephone fashions, working programs, or firmware variations.
Examine in case your working system (both iOS or Android) is within the beta model.
Through the beta, there may very well be main incompatibilities with DJI GO 4 app and any purposes not up to date to assist that working system model but.
Additionally, in case your working system is beneath the really useful model or outdated, incompatibilities with DJI GO 4 might come up.
Please keep in mind that not all telephones are supported by this app, though DJI GO 4 has broader compatibility with telephones.
In case your telephone is on the record of fashions not supported, the app might have points functioning accurately or opening.
- One other level is that DJI GO 4 might not open if it doesn’t have full entry to the telephone, together with photographs. Some pilots reported that permitting entry to photographs solved the difficulty.
- If the above method doesn’t work, reinstall DJI GO 4.
If DJI GO 4 labored earlier than however, after updating, stopped working, downgrade the app to an earlier model.
DJI GO 4 app crashes throughout flight
In some rarer circumstances, even when the app seems to work, it may crash when navigating via it on a flight.
This will trigger you to lose the stay transmission and telemetry of your DJI drone. This certainly ought to reply to the return-to-home operate, however nonetheless, your drone is flying blind.
What occurs in case your DJI app quits throughout a flight unexpectedly?
In some situations (primarily on Android telephones), when you might have the DJI app open and flying the drone, different apps, pop-ups, notifications, and even calls can intrude with the essential performance of the DJI app.
In case your DJI app crashes throughout a flight, put the telephone on airplane mode to chop all notifications that may very well be inconvenient for the app.
The DJI 4 GO app is requesting extra sources than your telephone has
Though DJI apps don’t require many sources, working stuff within the background of your telephone, recording the display, and different issues that eat sources, cut back RAM and CPU.
Do not forget that while you’re flying, you might have a stay transmission and different capabilities requiring the app to have extra sources to run accurately.
DJI Mimo doesn’t work on Android 12
Like many DJI apps, the DJI Mimo suffers from the wrath of Android 12.
Replace your telephone previous model 12 or observe the video beneath (begins at DJI Mimo) to put in a model that works on Android 12.
Examine in case your model of DJI Mimo is appropriate together with your cell phone and replace DJI Mimo to the most recent model.
Your cell phone won’t be supported. Whether it is supported, you’ll have an outdated app model that stops it from opening.
For each situations, you may observe this hyperlink to DJI Mimo app on DJI and see in case your telephone is listed there as supported.
Whether it is, replace the DJI Mimo to the most recent model.
DJI Mimo stopped working after updating the app or telephone working system
Mimo is just not proof against incompatibilities between your cell phone working system and the app.
If DJI Mimo stopped working after you up to date it, carry out a downgrade.
If the difficulty seems after updating Android or iOS, you may’t simply downgrade these. It is best to watch for an replace from DJI or use any third-party apps out there.
Will DJI clear up DJI app points?
DJI updates its apps to be totally appropriate and work with out points, however this might take a very long time.
For instance, because the releases of Samsung Galaxy S21 Extremely and S22 Extremely, DJI hasn’t optimized their apps with these telephones, making many DJI pilots change to third-party apps.
When you have points with any DJI app, observe the recommendation on this article.
If nothing works, there’s not a lot you are able to do however watch for a brand new replace on the DJI app or briefly change to third-party apps.
» MORE: DJI GO 4 vs. Litchi vs. Autopilot: Which App is Greatest?
