Friday, December 1, 2023
Home3D ModelingLicense not acknowledged - SketchUp

License not acknowledged – SketchUp


Began subscription service early December. Earlier than that I’m a each day Pro22 consumer.
Now App gained’t begin and prompts me to begin a trial. It gained’t settle for my pro22 ser# and Auth#. And if I restart as directed for a subscription service, I’m given a message “We’re unable to begin your trial”
Your enter is appreciated.


Model 2022 has no serial quantity and authorization code. You register with the e-mail that you simply used to purchase the appliance. If it doesn’t work you go to the account administration web page and assign the license to your account.

Thanks for a fast reply. The Ser and Auth # I referenced was from my 21Pro account. my mistake.
Following your recommendation, I chosen the hyperlink to “Handle Account” on e-mails obtained upon subscribing.
I’m taken to my Trimble account web page with no apparent place to “assign the license” nor did any of the 4 e-mails I obtained at date of subscription present a “License #” I’ve discovered an account quantity however no place to insert mentioned quantity.

You assign the seat of your bought plan within the Member part of the Account Portal (myaccount.trimble.com)
Test if the e-mail that you simply use has a product within the third column (not free solely but additionally professional), change with the three dots on the finish.

Usually, it’s robotically assigned when shopping for, however you might need unchecked a tickbox.
After that, signal out in SketchUp and again in.

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