I simply obtained a brand new PC and I need to set up my copy of Sketchup 2019 to the brand new PC. Putting in is just not an issue, I’ve the unique exe file from Trimble from again within the day. the issue I’m having is that once I go to enter my license data, the spinning wheel pops up for a break up second then goes away. Nothing occurs… No error message, it simply doesn’t clear my license. I’ve tried reaching out to Trimble however nada. Any assist could be nice!
Cheers,
John
Take a look round this discussion board, by trying to find related titled threads. My suspicion is you can not use your traditional licence 2019. Is it Sketchup Professional? That is subscription solely now, and has been for some time, simply in case you didn’t know.
no. I perceive your frustration towards the evolution of the licensing methodology, however on this one you’re incorrect.
Jmellas can use their everlasting professional licence. that’s the entire level of the (now extinct) professional licences.
There have been some points with the licensing server, @colin can affirm, you may see threads like this one for reference.
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The opposite license concern that had been occurring affected 2017 and earlier. I examined eradicating and including my 2019 license, and it labored okay.
One drawback you’ll hit is that you’ve already added the license to 3 computer systems, the license covers 2 of these, but it surely’s potential so as to add a 3rd in order that once you’re shifting to a brand new pc you can also make positive the license is working earlier than eradicating it from the outdated pc. So as to add the license to a fourth pc you would want to take away the license from one of many different three computer systems.
If there’s a cause you may’t take away the license from any of these computer systems, your solely possibility is to contact help and inform them why it’s you may’t try this.
Undecided the way you tried to contact Trimble to this point, however filling on this type could be the appropriate place to start out:
https://assist.sketchup.com/en/contact-support/technical-question/type
I used to be not expressing frustration, solely what I regarded as true. I stand corrected.
