*Pardon my grammar errors
Earlier i edited a few of my recordsdata on Sketch up app internet however out of the blue the online isn’t responding so i reload the web page and that i acquired an error message when i attempted to open the file.
I attempted to obtain my file nevertheless it stated “There was an issue downloading this file. It might have been deleted from Trimble Join.”
I attempted to open it by way of chrome and safari and nonetheless acquired the identical message. My chrome is updated. I additionally tried to obtain it from trimble join however no luck both.
I attempted to signal out from my account and restart my laptop computer, however when i signed in once more and opened sketch up internet app i can’t discover the recordsdata in any respect, it’s empty.
I opened my trimble join, the recordsdata are there however there’re no preview of the recordsdata. Kinda appear to be a lacking file.
I solely have 10 fashions on trimble and the heaviest file is just 46 MB. The remainder is like 20-ish MB, and most of them are beneath 20 MB.
I noticed some folks having identical drawback in the neighborhood nevertheless it appears they nonetheless might obtain their recordsdata.
Is there any manner i can restore my file?
I ponder it’s as a result of i solely use the free model…
I had this occur this summer season on my workplace desktop whereas utilizing sketchup free for internet. Tried for just a few days to resolve it however didn’t discover a manner. Now yesterday this occurred on my dwelling desktop which suggests I’ve now no method to entry my knowledge and work on my fashions. Tried help final summer season however acquired nowhere. The worst half is that I used to be unable to make use of “obtain” capabilities i Trimble Connect with get my fashions downloaded. At all times acquired entry denied on all downloads. So there I used to be unable to open something, unable to obtain something and simply out of luck with this.
However I discovered a method to get my knowledge.
- Create a brand new sketchup account. Be sure that it’s working.
- Go to your outdated account in Trimble join: internet.join.trimble.com
- Go to your challenge after which Explorer. The place you possibly can see all of your fashions.
- Choose each considered one of them. As soon as completed you will note a facet panel on the best with choices.
- Click on Share
- Then do Share with: all with hyperlink, Individuals: the e-mail in your new account.
- Hit the share button.
Now you’ll get an e mail to your new account e mail tackle with a hyperlink on the backside the e-mail that you should use to obtain your entire fashions.
That stated. I’ll by no means retailer knowledge with Trimble cloud once more. I do like sketchup and can in all probability improve to the paid model and get the desktop consumer.
With the free account, you get to have 10Gb of storage, however, you’ll burn it, which means, deleting fashions received’t restore the full storage and in addition contains versioning.
Identical applies for inviting teammembers.
It is perhaps that the challenge has reached the boundaries?
