Unable to save lots of/add or open initiatives from Trimble Join on iPad – SketchUp for iPad

I’m experiencing a difficulty with Trimble Join on SketchUp for iPad. Particularly, I’m unable to save lots of/add domestically saved initiatives to Trimble Join or open initiatives from Trimble Join. Each time I attempt to save a undertaking, I obtain an error message that claims “Save Error – There was an error whereas making an attempt to save lots of.”

Extra Data:

• I’ve a secure web connection.
• I attempted saving and opening a number of totally different initiatives and it didn’t work with any of them.
• Unusually, the app appropriately reveals all of my initiatives on Trimble Join and updates any modifications I make from my PC.
• I’ve tried deleting and reinstalling the SketchUp app, with no success at resolving the problem.
• I attempted recreating the identical steps on SketchUp for Net on my PC (related to the identical community), and it labored simply wonderful. So the issue appears to be with the iPad app solely.

Have you ever tried restarting the iPad?
By saving a undertaking, you imply saving the mannequin domestically in recordsdata on the iPad or to a Undertaking that’s hosted on Trimble Join?

Sure, I’ve tried restarting the iPad proper after I reinstalled the app, however sadly that didn’t clear up the problem.

By saving a undertaking I mant saving the mannequin domestically in recordsdata on the iPad.

Fashions hosted on Trimble Join must be downloaded first on the iPad (click on on the three dots)
Then, they need to be in a folder named ‘On my iPad > Sketchup

Hello. Im having identical situation.
Additionally utilizing the iOS app on IPad Professional. Newest replace. Simply restarted the iPad and reinstalled the app.
I can’t work together in any respect with my recordsdata within the Trimble Join tab. I can see that clicking on the tree dots beside the file is registered as a result of the flip darkish gray (from white) however nothing occur. No drop down menu or something. Usually I’m in a position to work on the file straight from the Trimble Join however now the part is unresponsive.

Identical right here. Drawback arrived instantly after the newest auto IOS replace 16.4.1 (a).

I’m having the identical situation, I can’t open already created fashions from Trimble join.

I reached out to SketchUp they usually informed me verify this discussion board.