Hello all, new, so apologies if something is posted incorrectly. I’ve needed to re-install 2018 Professional onto a machine after a {hardware} failure. I had all the standard issues everybody appears to have and adopted all the nice recommendation on ensuring Sketchup may see the web. Nonetheless, I’ve gotten into the add license web page now and it asks for serial quantity and authorization code. I’ve tried pasting them in and typing them in after which I get a spinning circle as whether it is processing after which nothing occurs in any respect… It nonetheless says I’m on a trial model. I’ve tried each bit of recommendation I can discover, I’ve the proper serial quantity and code and it used to work, however now nothing. Any assist can be appreciated.
Use the search possibility on the discussion board, there appears to be numerous matters about your drawback…
https://boards.sketchup.com/search?q=2018percent20licensepercent20orderpercent3Alatest
The latest license points didn’t have an effect on 2018. However, you could have 2018 activated on three computer systems, and so might have hit the message about it being activated on too many machines, and that message didn’t get via.
It needn’t matter although, you could have a license for 2019. In case you don’t have a cause to stick with 2018, putting in 2019 ought to go okay.
I’ll ship a message to you together with your 2019 license in it.
