3Dconnexion SpaceMouse not working in SU 2023 – Professional

Hello,

Simply upgraded to the most recent model, solely to seek out my SpaceMouse is now not working (working nice in v2022). I’ve tried restarting, reinstalling the motive force (contemporary copy from 3Dconnexion’s web site), putting in plugins from the 3Dconnexion preferences panel. There’s nothing on the 3Dconnexion boards about this drawback.

Anybody discovered a piece round for this?

I’d electronic mail them…I simply upgraded to ’23 and my 3D mouse works simply tremendous…

Previously I’ve needed to shut out SketchUp and restart a pair instances simply to get it to kick in…doesn’t occur fairly often however it DOES occur…

Hewn,

Do you occur to be engaged on a Mac?

I do – and have the identical concern. 3DConnexion wired SpaceMouse and and wi-fi SpaceMouse don’t work with Sketchup 2023.

I’m utilizing 3dxWare 10.7.4 (3493) and Firmware 4.36.

Dialogue field says ‘Software program is up-to-date’.

Their installer for Mac isn’t but conscious of SU 2023 and received’t copy the extension information to the precise place. I’ve posted on their web site asking once they plan to repair it, however no reply to this point.

You may get it working by manually copying the information from SU 2022.

They’re present in

MacIntosh HD/Library/Utility Assist/SketchUp 2022/SketchUp/Plugins

You will want to repeat them to

MacIntosh HD/Library/Utility Assist/SketchUp 2023/SketchUp/Plugins

If that folder doesn’t but exist, you’ll need to create it.

Edit: added the MacIntosh HD root to the paths above as a result of many customers aren’t conscious that’s what /Library means.

Simply one other thought, have you ever restarted the pc?

Hello slbaumgartner,

Sadly there isn’t a 3Dconnexion plugin in that folder, might or not it’s some other place? I checked in all of the earlier variations of SU and no 3DC information in any of the folders.

Hello Jim,

That was the very first thing I did.

I feel we’re in the identical boat, Apple Silicon M1.

In your display screen shot I see the usual su_xxx extensions that SketchUp itself all the time installs. This proves you’re looking on the mistaken folder, as a result of SketchUp doesn’t set up something within the folder path I gave. It’s within the MacIntosh HD/Library, not your private ~/Library, which is what you confirmed.

I edited my earlier put up to make it clearer.

Discovered it! And it labored in addition

Labored as described. Thanks.

I couldn’t discover it both till I proven hidden folders and information. Then I used to be capable of copy from 2022 to 2023.