Good day,
lately my college students have been blocked by this message. Then they should refresh the web page and the mission.
Thanks for serving to to resolve this.
One of many builders, whose Italian is best than mine, checked out your screenshots. They appear like regular alerts. One in all them is about opening a recovered mannequin, that can occur should you have been engaged on one thing and the browser closed earlier than there was an opportunity to save lots of the file. You might select to open the recovered file after which be sure that to put it aside.
What’s the principal drawback that you’re referring to?
Thanks. The issue is that, I don’t know why, my college students typically visualize the “Trascina il file qui” message and it doesn’t give the chance to exit that display. The one manner is to recharge the webpage after which hope to reopen the mission the place left.
Hello there,
I’m a developer for the SketchUp for Colleges product. Thanks for reporting this. I’ve examined this and I can reproduce the state you might be seeing by dropping a file extraordinarily shortly after it enters the web page. Maybe that is the reason for the difficulty your college students have been seeing.
For now, I might advise:
- Wait a second or two to drop a file after you drag it onto the display (when you see the “drop file right here”/“trascina il file qui” message you might be most likely good).
- For those who get caught, you may recuperate by dragging one other file onto the display and releasing it.
We’ve got documented this bug and can work to resolve it.
For those who discover a totally different option to set off the bug, please tell us!
Thanks!
Kirk
