Couple of issues to take a look at
That report makes it appear like one in every of your shows is related by way of the built-in GPU – and the drivers in use are from 2021.
Newest intel drivers are right here
Does your 2060 have twin displayports?
If that’s the case, simply double test each screens are related by way of the identical GPU (and never plugged into the motherboard) – there are sometimes points with 2nd shows and a number of rendering gadgets.
Intel UHD 620
01/06/2021
27.20.100.9664
Been utilizing SketchUp 2023 a minimum of each work day, roughly 9 to five since launch 21 days in the past.
This blackness has solely simply occurred as soon as to me now.
There’s a driver replace out there that was launched Feb eighth which I’m putting in now – let’s see if I get the blackness once more…
The 2060 has a 1x displayport and 1x HDMI.
My “essential monitor”, monitor 1, that had the SU modelling window on is related to the HDMI port.
The 2nd monitor that had the blacked out tray is related to the displayport.
The third monitor is daisy chained off monitor 2.
Monitor 4 is related to the onboard graphics by way of displayport.
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It might be that home windows is making unhealthy selections for you – I believe these black packing containers are as a result of these areas are rendered in OpenGL on a unique system to the primary screen- you possibly can all the time test that SketchUp is being specified to run on the 2060 all the time.
This display is within the home windows settings
I believe there may be an equal setting within the NVCP additionally
EDIT : Numerous screens!
That is sensible, I assumed I used to be studying one thing improper after I noticed so many screens
Can you employ the HDMi port on the Nvidia card moderately than the intel one?
Good name Adam – I forgot to replace System>Show>Graphics for SketchUp.
For me it hasn’t been an issue.
And if it occurs once more it’s straightforward to resolve inside my workflow – I’ve shortcuts to toggle my floating trays on / off – flip off black tray and switch again on the black has gone.
For certain it’s extra of an issue for others.
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Yeah it sounds such as you’ve received a deal with on it.
Computer systems are exhausting.
oh!
That’s information to me – how did you’re employed that out…?
Curious, in Settings>Updates it appears to counsel that I’m not on a preview construct, i.e. there may be an choice to hitch…
ignore me, that’s my mistake. 22621.1.ni_release.220506-1250 is the preview model , which isn’t what you’ve
DxDiag MWDS 20230310.txt (127.0 KB)
Thanks for the tip on getting this data.
The tray/toolbar challenge is in Format as effectively. Mine doesn’t show black it simply can’t be positioned accurately and strikes intendant of my actions. That’s to say, should you seize it with the mouse on the header, the second you allow the native show the cursor place on the header adjustments dramatically and, in lots of circumstances, the tray/toolbar is misplaced – not seen on any show. The one strategy to recuperate (within the case of a tray) is to create a brand new tray and assign the lacking tray function. I simply tried to video seize this however the trays don’t seem on the display (I believe it is a limitation of the X-Field app).